FAQ

  • TIME AND SHIPPING

We ship from United Kingdom:

Orders within Europe are sent within 1-2 business day/s and take 2-10 business days to arrive. If you haven't received the item within this time period, please contact us through the website form.

International orders can take anywhere from 4-16 business days to arrive and are also sent within 1-2 business days since the order is placed. We will not be held liable for any customs delays, duties or taxes that may apply in the destination country.

  • WHAT PROTECTION DOES THE PUMPED GLASSES OFFER?
The PUMPED shades have polarized UV400 protection lenses, which protects your eyes from ultraviolet rays. 
  • HOW DO I TAKE CARE OF GLASSES?
Do not drag a hard surface. Do not leave much time in a place to receive direct light and high temperature, eg avoid leaving them in the car dashboard  Use your PUMPED shades cover to transport them so they last longer.
  • PAYMENT
Credit cards: Visa, MasterCard, American Express, Discover. Debit Cards: Visa, MasterCard, American Express. PayPal. Credit card payments are processed through Paypal gateway.
  • CONTACT PUMPED
You can contact us by email (pumpedglasses@gmail.com).
  • CHANGE MY ORDER
To make any changes, please contact us by email (pumpedglasses@gmail.com) as soon as possible after making your order. We will only be able to change your order if it has not been shipped yet.
  • CANCEL MY ORDER
To cancel your order please contact us by email (pumpedglasses@gmail.com). We will only be able to cancel your order if it has not been shipped yet.
  • MONEY BACK PROCESS
Refunds will only be made if the products arrives damaged. If that happened to you, please send us an email to pumpedglasses@gmail.com before 3 days past of receiving your order.
  • PROBLEMS WITH MY ORDER
From PUMPED we want to know if you had any problems with your order. If you have received any error or anything please contact us by email (pumpedglasses@gmail.com).